State Farm® Insurance Agent Rick Buckner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eduardo Martinez
July 24, 2026
1
out of
5
rating by Eduardo Martinez
"This office is a horrible very disappointing prices are to high in this office"
We responded:
"Hi Eduardo, thank you for taking the time to share your review. We understand your frustration, unfortunately we don't set the rates here in this office, the pricing is controlled by State Farm Underwriting and there are multiple factors that go into the pricing structure. We would really value the chance to connect and work toward a solution together."
Genifer Eskue
July 14, 2026
5
out of
5
rating by Genifer Eskue
"Working with Michael to set up homeowners insurance for my manufactured home was a great experience. He was personable, friendly, knowledgeable, and genuinely enjoyable to talk to throughout the entire process. He made something that usually feels like a headache simple and mostly stress-free. After all, changing insurance and buying a home always comes with some level of stress. I really appreciate how easy he made everything, and I wouldn't hesitate to recommend him."
We responded:
"We’re so happy to hear you had a great experience with Michael; he is truly a great team member who cares about his customers - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road.
Rick Buckner"
Rosenda Hernandez
July 10, 2026
5
out of
5
rating by Rosenda Hernandez
"Michael is always friendly, fast, and incredibly helpful! And provides outstanding service. Thank you Michael."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Michael here at Rick Buckner State Farm.
Sincerly
Rick Buckner"
Nicole Hall
July 9, 2026
5
out of
5
rating by Nicole Hall
"Michael was helpful in my insurance needs thank you for making it easy. Hes very friendly and easy to work with thank you."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Michael has met your expectations.
Rick Buckner"
Ann Garcia
July 6, 2026
5
out of
5
rating by Ann Garcia
"Michael was extremely helpful providing the information and coverage I needed in such a short amount of time. Although he was very busy himself he ensured to communicate effectively and made the process much easier! Greatly appreciative of his expertise today!"
We responded:
"Thank you for the amazing review, Ann! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. MIchael makes sure when he makes commitment he definitely gets it done.
Rick"
Shantel Lopez
June 26, 2026
5
out of
5
rating by Shantel Lopez
"Michael was very helpful of mine and my boyfriends needs for insurance we appreciate your help, kindness we recommend him for his customer service."
We responded:
"Hello Shantel, I want to thank you for your Five Star review we really appreciate it. Michael is definitely a great asset to Rick Buckner State Farm, he really enjoys helping people with all of their insurance needs and he also loves to make sure that everyone understands exactly what their coverages mean. Once again Thank You for your business and Great review.
Rick"
Jessica Rodriguez
June 18, 2026
5
out of
5
rating by Jessica Rodriguez
"Michael was incredibly helpful, efficient, and kind throughout the entire process. I needed to switch my insurance to another vehicle, and he made everything smooth, fast, and hassle-free. The transition was seamless, and I had absolutely no problems. I truly appreciate his excellent customer service and would highly recommend working with him."
We responded:
"Hi Jessica,
Thank you so much for your wonderful Five-Star review! We truly appreciate your kind words. Michael genuinely loves helping people with a smile and a great positive attitude, and he always works hard to make sure your transaction is as smooth as possible—because we know how busy life can get.
Thank you again for choosing us, and we’re grateful to have had the opportunity to assist you!"
loo lew
June 15, 2026
5
out of
5
rating by loo lew
"Michael, at the 98th & Sage office is very professional, clear, and gives great customer service! He understood our needs and was able to give helpful advice to ensure our insurance needs, should we need to use it in the future, would be enough to keep us covered and moving forward. Thank you, Michael!"
We responded:
"Hi Loo Lew,
Thank you so much for your wonderful review! We truly appreciate your kind words about Michael at our 98th & Sage office. He’s committed to being professional, clear, and providing great customer service. We’re so glad he was able to understand your needs and offer helpful guidance so you feel confident about your coverage moving forward.
Thanks again for choosing us, and please don’t hesitate to reach out if you ever need anything!"
Jonathan a
June 13, 2026
5
out of
5
rating by Jonathan a
"Michael C is the man and always helpful! Great customer service!"
We responded:
"Hi Jonathan,
Thank you for the amazing 5-star review! We’re so glad to hear that Michael has been so helpful and provides great customer service.
We truly appreciate you choosing us!
Rick"
Roka Wei
June 9, 2026
5
out of
5
rating by Roka Wei
"I needed to switch agents from out of state and add a new car onto my policy. Mike helped me get everything squared away and was able to get me a couple discounts to get a very reasonable price for coverage on my two cars! Easy to work with, very helpful, and highly recommend the people at this business."
We responded:
"Hello Roka, we really appreciate your business and the Great 5 Star review. Michael truly loves helping people with all their insurance needs and is great at finding discounts that help get you a price that fits your budget. He is also very passionate about making sure that every customer that he works with truly understands their coverages provided by their policies.
Once again Thank You from myself Michael and the Team
Rick "
Chris Sais
May 29, 2026
5
out of
5
rating by Chris Sais
"Micheal was very through in looking into my account and finding ways for me to save money on my insurance! Very helpful and knows what he is doing. I appreciate him and invite anyone else looking for insurance should talk to Michael Carbajal."
We responded:
"He Chris I am super happy that Michael found the discounts that made it possible to save you money and get you insurance that fit your budget, he is also very knowledgeable and makes sure that all of his customers are fully satisfied with the explanation of their coverages so they have a great understanding of everything he has helped them with.
We would all like to Thank You for the Great 5 Star review it really means a lot to us.
Rick"
Ian Garcia
May 22, 2026
5
out of
5
rating by Ian Garcia
"Mike was very nice and informative. I enjoyed my visit"
We responded:
"Hello Ian, I'm really happy you enjoyed your visit with Michael, he is a very personable person and enjoys providing invaluable information to all of his clients, he wants them to have a clear understanding of what their policies are covering and is open to any questions you may have.
Thank you for the 5 Star review it means a lot to all of us in the office.
Thanks again
Rick Buckner "
Louann Romero
May 21, 2026
5
out of
5
rating by Louann Romero
"Michael went above and beyond. He is very pleasant to talk to and nice doesn’t make you feel like you’re less than a person. Was ready to leave but because of him I decided to give State Farm another try."
We responded:
"Hello Louann, I am super happy to hear that Michael was able to assist you with everything and that you enjoyed your talk with Michael, he is a very personable person and loves to explain things so that everything is clear and will go the extra mile for his customers.
Thank You for the 5 Star review it means the world to Michael and our office.
Rick Buckner"
James Armijo
March 12, 2026
5
out of
5
rating by James Armijo
"Rick and his team are absolutely the best to work with! Their professionalism, dedication, and expertise make every experience smooth and enjoyable. They go above and beyond to ensure all needs are met and provide exceptional support every step of the way. I highly recommend Rick and his team to anyone looking for top-notch service and a truly outstanding experience."
We responded:
"Hello James I am super happy that we were able to take care of all of you insurance needs, my team takes pride in making sure that all of our customers are taken care of in a professional and timely manner making sure that everything is clear and you feel good about your decision to work with my office and dedicated team.
Thank You for the 5 Star Review it is truly appreciated."
Jesus Ortega
October 16, 2025
5
out of
5
rating by Jesus Ortega
"Fast and reliable service! Amalia is so nice and very effective to get you in and out with a great policy. Will recommend to anyone looking to get car insurance!"
We responded:
"Hello Jesus we really appreciate the Great 5 Star review, we take pride in getting you the coverages in a quick and efficient manner with a smile.
Thanks
Rick "
Claudia
August 13, 2025
1
out of
5
rating by Claudia
"Pregunta x Amalia porque la otra trabajadora es muy arrogante y prepotente nada de profesional tiene no ayuda es muy grosera y altiva 👎"
We responded:
"Lamentamos mucho escuchar sobre su experiencia y agradecemos que nos lo haya comunicado. Proveer excelentes servicios de seguros es nuestra máxima prioridad, por favor contacte a Amalia directamente para que podamos abordar sus inquietudes y trabajar hacia una resolución. Su satisfacción es importante para nosotros y esperamos tener la oportunidad de mejorar."
Mark Gering
August 8, 2025
5
out of
5
rating by Mark Gering
"Rick buckner and amalia are the best always pleasent thank you for the great service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mateo Maldonado
May 14, 2025
5
out of
5
rating by Mateo Maldonado
"Great customer service KC is very helpful and very friendly and outgoing"
We responded:
"Mateo, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Edwin Astorga
May 6, 2025
5
out of
5
rating by Edwin Astorga
"Kc was a big help getting me through a super confusing situation, couldn’t recommend her enough over at State Farm with Rick B. Thank you kc!"
We responded:
"Thank you, Edwin, we really appreciate the Great 5 Star review, we are more than happy to take as much time as needed to help you through the confusing issues or any questions you may have.
KC is super helpful and she takes pride in helping all of our customers."
kayli Martinez
April 30, 2025
5
out of
5
rating by kayli Martinez
"Great customer service Kc and her Manager are awesome Highly Recomend"
We responded:
"Thank you for your 5-star review! KC and Amalia and Saul are always ready to help out with any of your insurance needs, we are super happy to be your good neighbor!"
Frank
April 17, 2025
5
out of
5
rating by Frank
"I asked for help and it was taken of within 5 minutes. Wonderful service."
We responded:
"We’re honored by your positive feedback! We do our very best to take care of our valued customers as quickly as possible and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!
Rick"
Maria Mendoza
April 9, 2025
5
out of
5
rating by Maria Mendoza
"Hoy compré aseguranza para mis carros y mi casa, recibí un excelente trato de la señora Amalia y su compañera, bien profesionales en su trabajo, me dieron un precio muy razonable y me encantó su profesionalismo… muchas gracias"
We responded:
"Agradecemos tu opinión! Estamos encantados de saber que tuviste una gran experiencia con nuestra oficina de State Farm. Si alguna vez necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. ¡Estamos aquí para ayudar!"
Suzette Baca
April 1, 2025
5
out of
5
rating by Suzette Baca
"We use State Farm for personal and business, they have always been great! Amalia is AMAZING and always just a phone call away :)"
We responded:
"Suzette Thank you for your 5-star review! My State Farm team and I are happy to take care of all of your insurance needs, both personal and Business and I truly appreciate your business.
Rick"
Ileana Rodriguez
March 19, 2025
5
out of
5
rating by Ileana Rodriguez
"Very professional and friendly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!
Have a great day Ileana
Rick"
Raquel Escobedo
December 16, 2024
5
out of
5
rating by Raquel Escobedo
"Muy buen servicio al cliente muy amables las muchachas precios muy económicos"
We responded:
"Gracias por sus amables palabras, tratamos de cuidar a nuestros clientes y brindarles las mejores tarifas que podemos
"